frequently asked questions
Questions about using Visual Supports
Q: What are Visual Supports?
A: Visual Supports are pictures or physical objects that help support and aide in comprehension
of the written or spoken word. We all use visual supports every day, whether it is the pictures used in
directions to assemble a piece of furniture, the drive through menu at McDonald’s™, or the icons on our computer.
Q: Who is the Choiceworks™ system for?
A: All children will benefit from the Choiceworks Visual Support System. The Choiceworks picture images have been designed for children aged of 3-9. Communication has been proven to be far more effective when the written or spoken word is supported by a picture or visual.
Q: How will it help my child?
A: It will help your child get ready in the morning.
A: It will help your child get ready to go to bed at night.
A: It will help your complete other daily routines.
A: It will help your child to clean up.
A: It will help your child to take turns.
A: It will help your child to not interrupt.
A: It will help your child to wait patiently.
A: It will help your child manage their emotions.
A: It will help your child to not push or hit.
A: It will help your child!
Questions about using the Choiceworks™ Visual Support System
Q: What if the schedule changes?
A: You can either write on the schedule board “Sometimes the Schedule Changes” or
use the term “zigger zagger” coined by Dr. Jane Holmes Bernstein at Children’s Hospital Boston. When the
scheduled activity or event is to occur and unforeseen circumstances come up, for example it starts raining
and you can’t go outside for recess, you would say something like, “Oops, looks like a “zigger zagger.” We’ll
have to pick another activity to do.”
Q: What if one or more of the choices are not available to the child at that time?
A: Using the dry-erase marker, draw a line or X over the picture symbol to indicate that this
choice is not available right now.
Q: What if I need more pictures or want to use my own?
A: Bee Visual™ has created the Choiceworks Visual Image Collection 1.0 CD which includes over 175 images, for use with the Choiceworks Blank Printable Labels and Choiceworks Dry Erase Blank Magnets. You can easily create new magnets for your Choiceworks visual support system. If you have other software with picture symbols you can adhere those picture
symbols to the blank spaces on the choice wheels or place them over the pictures that you don’t wish to utilize.
Other great sources for images are Google images, digital cameras, weekly advertisements, food labels and cereal boxes.
Q: What is the best way to clean my Choiceworks™ Board?
A: We suggest dampening a soft cloth with water and wiping the board down periodically. A dime size
dab of rubbing alcohol on a paper towel will remove any left over dry erase residue.
Questions about ordering the Choiceworks™ System
Q: Your website is charging me a sales tax even though we are a tax exempt organization?
A: If you are a tax exempt organization and located in Massachusetts you will need to fill out an order
form and submit it by mail. The order form is located on the Product page of our website.
Q: Do you accept purchase orders?
A: Yes, if you are an accredited organization. Purchase orders can be sent to us by mail or email.
Some restrictions may apply.
Q: Can I order by mail?
A: Yes. You will need to fill out an order form and submit it by mail. The order form is located on
the Product page of our website.
Q: Are quantity discounts available?
A: Yes. Please contact us if you are ordering 6 or more.